30 Day Return Policy
Please contact us first before returning any packages so that we may better assist you.
You may return any unopened items within 30 days of the date that the item was shipped. We encourage you to use a mailing service with tracking & delivery confirmation. You will be responsible for shipping the item back to us, and you will be refunded for the purchase price of the item minus the shipping cost.
If the error was originated by us, we will then cover for the return shipping cost as well as giving you a full refund.
We cannot accept any used or opened products, and we do not stand behind any claims made by manufacturers.
Most orders will ship within 24 hours.
All orders will be processed within 1 to 2 business days pending payment approval. A business day is Monday through Friday, with the exception of United States legal holidays. Most orders will be shipped out within 1 business day after processing. For all orders being delivered domestically, the following shipping policies will apply:
- All orders will be assessed shipping costs corresponding to the weight and destination of the order, excluding items that are explicitly advertised to ship free of charge. We welcome you to visit the “FREE Shipping” page to view all the items that qualify for FREE shipping.
- Orders may be shipped with the following carriers at the discretion of Nutrition Pioneers: USPS, UPS, FedEx, or DHL. We may arrange other forms of shipment for bulk orders.
- In most cases, we will not request or require a signature upon delivery of orders. Delivery without a signature is at the sole discretion of the driver delivering your package. This includes any special instructions you may have asked us to include on your shipping label.
- If you request that your package be rerouted after it has left our warehouse, or if your package is returned to us from an incorrect address due to customer error, we may assess an additional fee to have your package delivered to the correct address.
Orders placed with express shipping will be processed within 1 to 2 business days pending payment approval. Our express shipping option does not guarantee that your order will ship the same day. Domestic orders may be shipped express using the following shipping methods: USPS Express Mail, FedEx 2nd Day, UPS 2nd Day, and DHL 2nd Day.
Nutrition Pioneers will ship internationally to most countries, except where it is legally prohibited. For more information, please see the next section.
We welcome all international orders and we strive to provide with you great customer service and order satisfaction.
We follow the same standards for every international shipment and provide our clients with different shipping options. Please read the information below to understand our shipment procedures:
- We normally ship within one business day after receiving cleared payment.
- International buyers are responsible for any custom duties, taxes, and regulations imposed by their country.
- We may arrange other forms of shipment for bulk orders according to your requests.
Flat Rate International Shipping: USPS International Priority Mail (typically 6-10 business days/not guaranteed/no end-to-end tracking), USPS Express Mail International (typically 3-5 business days/not guaranteed/no end-to-end tracking).
Delivery times provided are estimates for when you may receive your package and do not guarantee delivery time. We have no control over costs of duties and fees that you may be required to pay or the time your order may be held in customs before delivery.
Please ensure that your ship-to address is the address on file with your credit card company as we do not ship international orders where the ship to and bill to addresses are different.
We respect your privacy.
This is the web site of Nutrition Pioneers.
Our postal address is:
10431 North Commerce Pkwy. Miramar, Fl. 33025
We can be reached via e-mail at firstname.lastname@example.org,
or you can reach us by telephone at 1-954-707-6760.
We do not sell, rent, or loan any identifiable information regarding our customers to any third party. Information you give us is held with the utmost care and security at all times. We do not release any of your information, including but not limited to: your name, address, phone or email address to ANY outside third party for any purpose other than to process your order - period.
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address).
The information we collect is used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, writing to us at the above address.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, writing to us at the above address.
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, unique identifiers.
Consumers can have this information corrected by sending us e-mail at the above address, writing to us at the above address.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.